Terms & Conditions

Deposit and Payment Terms: A non-refundable deposit of 25% is required at the time of booking. The remaining balance is due upon completion of the service.

‍Rescheduling and Cancellation: Rescheduling is available at no additional cost if requested at least 24 hours before the scheduled service. Same-day rescheduling will incur a $100 fee. Rescheduling is encouraged over cancellation.

Heavy Furniture & Equipment: Futura Cleaning is not responsible for moving or cleaning under heavy furniture, weighing more than 40 pounds, or appliances unless the customer moves these items for our staff.

‍Agreement: By paying the deposit or the full balance, the customer agrees to these terms and conditions.

‍Pricing Adjustments: Prices are subject to change based on additional bedrooms, bathrooms, office spaces, time it takes to complete, square footage, or if the property's condition differs from the initial description provided during the booking call.