Futura Cleaning is committed to protecting the privacy of our clients and website visitors. This privacy policy outlines how we collect, use, disclose, and safeguard your personal information.
Information We Collect
We may collect the following types of personal information:
Contact details (name, address, email, phone number).
Home specifications (for accurate cleaning estimates).
Financial information (for payment processing).
IP addresses and usage data from website visitors.
How We Use Your Information
Your personal information may be used to:
Provide and improve our cleaning services
Process payments and maintain accounts
Communicate with you about our services
Verify your identity and prevent fraud
Comply with legal obligations
Data Protection Principles
SMS Communications
When you opt-in to receive SMS communications from Futura Cleaning, we collect only the information necessary to provide you with updates, notifications, and service information related to our offerings.
Your SMS information will not be sold, rented, or shared with any third parties, except as required to deliver our services (such as through SMS providers). We handle all SMS data in strict compliance with data protection laws and industry standards.
If you wish to stop receiving SMS communications from us, you may opt out at any time by replying "STOP" to any message received or by contacting us directly.
For further details on how we collect, use, and protect your personal information, please review the rest of our Privacy Policy.
Futura Cleaning adheres to the following data protection principles:
Lawfulness, Fairness, and Transparency: We process personal data lawfully, fairly, and transparently.
Purpose Limitation: We only collect personal data for specified, explicit, and legitimate purposes.
Data Minimization: We limit personal data collection to what is necessary for our stated purposes.
Accuracy: We take reasonable steps to ensure personal data is accurate and up-to-date.
Storage Limitation: We retain personal data only for as long as necessary for our stated purposes.
Integrity and Confidentiality: We use appropriate technical and organizational measures to protect personal data.Sharing Your InformationWe do not sell, rent, or trade your personal information to third parties.
We may share your information with:
Our cleaning staff (to perform services)
Payment processors and other service providers
Law enforcement or government agencies (when legally required)
Your Rights
You have the right to:
Access your personal information
Correct inaccurate or incomplete data
Request deletion of your data (in certain circumstances)
Object to or restrict processing of your data
Withdraw consent at any time
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at info@futuracleaning.com.
By using our services or website, you consent to the terms of this privacy policy.